Property Inventory Services Covering Hertfordshire

Does the Landlord have to be present whilst an Inventory or Check Out takes place?
This is not mandatory but you must make sure to provide access to the property and meter readings so the clerk can survey it. In case you do wish to be present while the survey takes place, please give the clerk enough time and space to complete the survey.

What condition should the property be in for an Inventory to take place?
The property should be in the exact condition it will handed over the tenants, so usually the Inventory is carried in the proceeding hour or two before the incoming tenant arrives. Inventories can be completed a few days before the start of the tenancy however no changes should be made (eg repairs or cleaning) as that would create a discrepancy within the Inventory.

What happens after the service takes place?
You will receive your report in a PDF form usually within 48 hours upon confirmation of payment. In case you need the report as soon as possible, please notify us about this when you are booking your service and we'll see what we can do to deliver it faster. The Report will be sent to Landlord, Agent or Contact Person who ordered the service.

How long does the inventory survey take?
We are unable to give you a precise time estimate. The duration of the survey depends on several factors such as the size of the property, its condition and its contents. However, keep in mind that this is not an hourly-based service so the duration itself won't affect the payment.

Do you need a check-in report to perform a check-out inventory service?
Yes, the report itself can be made but we won't be able to compare the current state of the property to its original condition at the beginning of the tenancy. Ballard Property can use any Check In report that enables comparisons required for the Check Out.

Is it necessary for the tenants to be present while the end of tenancy check-out survey takes place?
It is preferable to have the outgoing tenant present to hand over keys and make sure they are happy with the condition of the property before the Check Out commences. At this point they can point out any relevant issues that need to be highlighted. From then on the tenant doesn't need to be present for the rest of the survey, nor do they need to return when the survey has been completed.

Why do I need an Inventory?
An independent inventory provides completely unbiased reports so both the landlord and tenant know that it is a fair and true report on the condition of the property at the beginning of each new tenancy and that it has been compiled by a neutral party.